Call 301-352-6853 for Your Free Home Appointment!

Serving the Washington DC Metro & Baltimore Metro Areas

We Sell, Install, Clean, & Repair Pellet Fireplace Inserts and Free Standing Stoves.

Repair and Service

Some times it may take more than one visit to repair your stove. We sell and are very familiar with Enviro brand pellet stoves. When you call us with a problem we may ask you many questions. We are not trying to annoy you — our goal is to better understand your problem and arrive with the needed parts whenever possible. Our company’s zip code is 20715. If you are more than 35 miles away, you are out of our normal range. Any distance over 35 miles adds $9 per mile. Please see the chart below for our rates for service calls.

We also inspect pellet stoves. An inspection includes checking motors, sensors, firebox, piping and exhaust. We will inspect and report any possible code violation or potential problems with the pellet stove. Our fee is $195.

Time

Stoves purchased from Masters Pellet Stoves

Other stoves

1st 2 Years

Free Parts and Labor

$189**

More than 2
Years old

$159**

$189**

 

** Fees listed above include 1 hour and 20 minutes of labor. Any time after 1 Hr. and 20 Mins. is charged at $95/hour. If we do not have the part available to fix your stove any return visit is charged at $95/hour. There is an additional $25 fee for any service call in Baltimore City and Washington DC.

$700 Grant Program

Ask us about the $700 Pellet Stove Grant Program! To help Maryland homeowners invest in clean energy, the Maryland Energy Administration (MEA) provides grants for clean burning wood stoves. Read more

Completed Projects

View our completed projects gallery.